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MSP vs MSSP: what are the differences?



In today’s increasingly digitalized world, cybersecurity has become a priority for businesses of all sizes.

Effective management of IT resources and cybersecurity can determine the success or failure of a company. In this context, terms like MSP (Managed Service Provider) and MSSP (Managed Security Service Provider) have become common.

But what is the difference between these two services? And how can businesses choose between them?

In this article, we will explore in detail the differences between MSP and MSSP to help businesses make informed decisions.

What is an MSP?

A Managed Service Provider (MSP) is a company that offers a wide range of managed IT services.

These services can include network management, server management, application management, data backup and recovery, technical support, and much more.

MSPs act as an extension of a company’s internal IT team, providing technical expertise and continuous support to ensure that IT systems run smoothly and efficiently.

Key Services Offered by an MSP

IT Infrastructure Management: MSPs monitor and maintain the company’s hardware and software systems.

Technical Support: they offer assistance to end users to resolve daily technical issues.

Data Backup and Recovery: they implement solutions to ensure that company data is protected and recoverable in case of loss.

Updates and Patches: they manage software updates and security patches to keep systems secure and up-to-date.

What is an MSSP?

A Managed Security Service Provider (MSSP) focuses exclusively on cyber security. MSSPs offer specialized services to protect companies from cyber threats.

This includes network security management, threat monitoring, incident response, and compliance with security regulations.

MSSPs have advanced security expertise and use sophisticated tools to prevent, detect, and respond to cyber threats.

Key Services Offered by an MSSP

Security Monitoring: MSSPs constantly monitor networks to detect suspicious or malicious activities.

Threat Management: they implement solutions to prevent and mitigate cyber threats.

Incident Response: they provide immediate support in case of security breaches, reducing the impact of incidents.

Regulatory Compliance: they help companies comply with security regulations like GDPR, NIS2, HIPAA, and PCI-DSS.

Main Differences Between MSP and MSSP

To better understand the differences between MSP and MSSP, let’s examine their key characteristics in a comparative table.

The differences between MSP and MSSP

How to Choose Between MSP and MSSP

Choosing between an MSP and an MSSP depends on the specific needs of your company. Here are some points to consider to make an informed decision:

Assess IT needs

If your company needs general IT support: an MSP might be the right choice. MSPs offer a comprehensive range of services to keep IT systems operational and efficient.

If cybersecurity is an absolute priority: an MSSP will be more suitable. MSSPs provide specialized protection against cyber threats and ensure compliance with security regulations.

Consider the budget

Limited Budget: MSPs can be more affordable for small and medium-sized businesses that need general IT support.

Investment in Security: large companies or those with high security requirements can benefit from the advanced expertise of an MSSP, despite potentially higher costs.

Analyze internal structure

Presence of an Internal IT team: if you already have an IT team, an MSSP can collaborate with them to enhance security.

Lack of Internal IT Skills: an MSP can provide comprehensive support, acting as your external IT team.

Evaluate scalability

Business Growth: consider an MSP if you anticipate rapid growth and need to scale IT services.

Evolution of Threats: an MSSP can quickly adapt to new cyber threats and offer continuous protection.

Both MSPs and MSSPs play crucial roles in supporting and protecting a company’s IT resources.

The choice between MSP and MSSP will depend on your specific business needs, available budget, and internal structure.

Making an informed decision will help ensure that your company is well-equipped to face future technological and security challenges.

CyberTrust 365 Managed Security Service Provider

CyberTrust 365 is an MSSP that offers managed cybersecurity services tailored to the specific security needs of small, medium, and large businesses.

All CyberTrust 365 services are developed on the proprietary SGBox platform and aim to assist companies in fully managing all cybersecurity activities.


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